In this Fireside Chat, we sat down with Rod Hochman, M.D., president and CEO of Providence St. Joseph Health.

We took some time to discuss the changes to the healthcare delivery system caused by the COVID-19 pandemic. Dr. Hochman and his team of 120,000 frontline workers at Providence St. Joseph Health have been managing the COVID-19 surge for 60 days. Providence was one of the first leading health systems to emphasize the importance of testing, PPE, protective equipment, and staffing.

In the episode, he also talks about being a leader in a time of crisis, how he communicates with the Board of Directors and senior leadership team, and the impact the pandemic will have on the healthcare industry moving forward.

“The healthcare provider sector will not be the same six months from now. It’s going to be different,” he says.

“And some of the things that are going to be different are the ways we use telehealth, the acceptance of that, the way we virtualize things. The way we look at the payer scheme that’s out there.”

Apart from the tremendous healthcare delivery challenges, Dr. Hochman notes that the financial stress is profound. Providence St. Joseph is opening up lines of credit, assessing financial assistance that may come with FEMA, and more.

While the Providence St. Joseph team is taking steps day by day to tackle this pandemic, they’re also looking at it six months out and planning ahead, notes Dr. Hochman

Dr. Hochman has led Providence St. Joseph into the future of healthcare through a combination of digital innovations in healthcare, population and whole-person care, mental health, genomics, and outreach to the underprivileged and vulnerable members of the community.

Dr. Hochman is currently serving as the president and CEO of Providence St. Joseph Health, a Catholic, not-for-profit healthcare system. Providence St. Joseph has been providing services to the Western United States for over 165 years. The system as a whole consists of over 119,000 caregivers across 51 hospitals, just under 1,000 clinics, and hundreds of additional healthcare programs across a number of states.

To listen to the full conversation, click here.